Privacy Policy

At Instloo AI, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our website, AI automation services, chatbot systems, and related platforms.

By using our services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

  • Name
  • Email address
  • Phone number
  • Business name
  • Billing information
  • Social media profile details
  • Google Business Profile details

Technical Information

  • IP address
  • Browser type
  • Device information
  • Website usage analytics
  • Cookies and tracking data

Business & Automation Data

To provide automation services, we may access:

  • Google Business Profile data
  • WhatsApp Business account information
  • Telegram account integrations
  • Website chatbot conversations
  • Keywords, hashtags, and content preferences
  • Scheduling and posting data

2. How We Use Your Information

We use your information to:

  • Provide and manage our AI automation services
  • Automate social posting and customer engagement
  • Improve service performance and user experience
  • Process subscriptions and payments
  • Provide customer support
  • Send important updates and notifications
  • Monitor security and prevent fraud
  • Comply with legal obligations

3. AI Automation & Third-Party Integrations

Instloo AI integrates with third-party platforms such as:

  • WhatsApp
  • Telegram
  • Google Business Profile
  • WordPress
  • Social media platforms

By connecting these services, you authorize us to access and process relevant data required for automation functionality.

We are not responsible for outages, policy changes, restrictions, or suspensions imposed by third-party platforms.

4. Data Storage & Security

We implement commercially reasonable security measures to protect your information from unauthorized access, misuse, or disclosure.

However, no online platform or transmission method is 100% secure, and we cannot guarantee absolute security.

5. Cookies & Tracking Technologies

We may use cookies and analytics tools to:

  • Improve website functionality
  • Analyze traffic and usage patterns
  • Personalize user experience
  • Measure marketing effectiveness

You may disable cookies through your browser settings.

6. Data Sharing

We do not sell your personal information.

We may share information with:

  • Trusted service providers and infrastructure partners
  • Payment processors
  • Legal authorities when required by law
  • Third-party integrations necessary for service delivery

7. Subscription & Billing

Our services operate on a subscription basis. By subscribing:

  • You agree to recurring billing unless canceled
  • Pricing may change with prior notice
  • Failure to pay may result in suspension or termination of services

8. Profile Suspension Management

Instloo AI may assist with profile suspension management and recovery efforts for supported platforms. However:

  • Recovery is not guaranteed
  • Final decisions are controlled by the third-party platform
  • We are not liable for permanent suspensions or platform restrictions

9. User Responsibilities

You agree not to:

  • Use our services for illegal, misleading, or harmful activities
  • Violate third-party platform policies
  • Upload malicious or copyrighted content without permission
  • Misuse AI-generated content or automation systems

10. Your Rights

Depending on your location, you may have rights to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data
  • Withdraw consent for certain processing activities

To request data-related actions, contact us at your support email.

11. Data Retention

We retain data only as long as necessary to:

  • Provide services
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements

12. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

13. Changes to This Policy

We may update this Privacy Policy at any time. Updated versions will be posted on this page with the revised effective date.